End-user licence agreement
The terms on which you may install and use ZenBot. Last updated 10 August 2026.
In plain terms. You may install ZenBot on hardware you control and use it for your own work. You may not resell it or pass it on. It is provided without warranty, and what you do with it is your responsibility. The detail follows.
1. Who this agreement is with
This agreement is between you — the person or organisation installing the software — and Context Loops Ltd, registered in England and Wales under company number 17167696, of 1 Park Cottages Manor Road, Hurstpierpoint, Hassocks, England, BN6 9UW ("we", "us").
By installing or using ZenBot you accept these terms. If you do not accept them, do not install it.
2. What you may do
We grant you a non-exclusive, non-transferable licence to install and run ZenBot on hardware you own or control, for your own purposes or those of the organisation that holds the licence. You may install it on as many machines as that use reasonably requires.
You may connect it to your own accounts with third-party services, configure it, and use what it produces however you wish. Output belongs to you.
3. What you may not do
- Sell, sublicense, rent or redistribute the software.
- Offer it to third parties as a hosted service, unless we have agreed that in writing.
- Remove or obscure any notice identifying us as its author, or represent it as your own work.
- Work around any licensing or update mechanism in it, or help someone else do so.
4. Ownership
The software is licensed, not sold. We keep all intellectual property rights in it. Nothing here transfers ownership of the software to you.
Your data is a separate matter and is not covered by that: what you put into ZenBot, and what it produces for you, is yours. We claim no rights over it and — because the software runs on your hardware — we hold no copy of it. The privacy policy sets that out.
5. Open-source components
ZenBot includes third-party open-source components, each governed by its own licence. Those licences continue to apply to those components and, where they conflict with this agreement, they take precedence for the component concerned. The components and their licences are listed in the software's documentation.
6. Third-party services
ZenBot is designed to connect to services you hold accounts with — Intuit QuickBooks, Google, Slack and others. Those connections are made with your own credentials, under your own agreements with those providers, and remain subject to their terms. We are not a party to them and are not responsible for those services, their availability, or any change they make that affects how ZenBot works with them.
7. Updates
We may issue updates. Where a purchase includes a defined period of updates, that period is as stated at the time of purchase. Software already installed continues to work when an update period ends; it simply stops receiving new versions.
8. No warranty
The software is provided "as is". To the fullest extent the law allows, we give no warranties of any kind, express or implied, including as to merchantability, fitness for a particular purpose, or that the software will be uninterrupted or free of defects.
In particular, ZenBot can summarise, draft and answer questions using language models. Output of that kind can be wrong. It is not financial, legal, tax or professional advice, and you must not rely on it as such. Check anything that matters — especially anything drawn from your accounting data — before acting on it.
9. Limitation of liability
Nothing in this agreement limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for loss of profit, loss of business, loss or corruption of data, or any indirect or consequential loss; and our total liability arising out of this agreement is limited to the amount you paid for the licence in the twelve months before the claim arose.
10. Ending this agreement
You may end it at any time by uninstalling the software. We may end it if you materially breach these terms and do not put the breach right within 30 days of being asked to. When it ends, stop using the software and remove it from your machines. Your data stays with you.
11. Governing law
This agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from it.
12. Changes to these terms
We may change these terms for future versions. The terms you accepted continue to govern the version you have installed; changed terms apply when you install a version released after them.